Terms of service

1. Acceptance of terms

By accessing or using Lugano Health ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of service

Lugano Health provides AI-generated health information cards for individuals with feeding tubes (enteral nutrition). The Service uses artificial intelligence to create personalized informational content organized on a digital board.

3. Not medical advice

You should always consult with your healthcare provider, registered dietitian, or other qualified medical professional before making any changes to your care routine, diet, or treatment plan. Never disregard professional medical advice or delay seeking it because of information you received through the Service.

If you are experiencing a medical emergency, call 911 or your local emergency services immediately.

4. AI-generated content

Content on Lugano Health is generated by artificial intelligence. While we strive for accuracy and quality, AI-generated content may contain errors, omissions, or outdated information. We do not guarantee the accuracy, completeness, or reliability of any content generated through the Service.

5. User accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate information during registration and to keep your account information up to date.

6. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service
• Share your account with others or create multiple accounts
• Use the Service to provide medical advice to others

7. Intellectual property

The Service and its original content (excluding user-generated content) are protected by copyright, trademark, and other laws. The personalized cards created for your account are for your personal, non-commercial use.

8. Limitation of liability

To the maximum extent permitted by law, Lugano Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, use, or profits, arising from your use of the Service.

9. Changes to terms

We reserve the right to modify these terms at any time. We will notify users of significant changes. Your continued use of the Service after changes constitutes acceptance of the updated terms.

10. Contact

If you have questions about these Terms of Service, please contact us at support@luganohealth.ai.